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Payments Accepted
We accept the following payment methods:
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1. Credit/Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. You can securely provide your card details for payment.
2. Online Payment Platforms: We offer the convenience of online payment platforms such as PayPal, Stripe, or other secure payment gateways. You can make your payment easily through these platforms.
3. Bank Transfers: We accept direct bank transfers. Upon booking our services, we will provide you with our bank account details for you to initiate the transfer.
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Please note that we do not accept cash payments during the service to ensure a safe and transparent transaction process. For further details or if you have any specific payment-related inquiries, please feel free to contact our customer service team.
Cancellation Policy
We kindly request that you provide us with at least 24 hours' notice if you need to cancel or reschedule your cleaning appointment. This allows us to adjust our schedule accordingly. Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee. For specific details regarding the fee and any exceptions, please contact our customer service team. We appreciate your understanding and cooperation regarding our cancellation policy.
Satisfaction Guarantee
At Maid In Durban, your satisfaction is our top priority. We are committed to delivering high-quality cleaning services and ensuring your complete satisfaction with every visit. If for any reason you are not satisfied with the results of our cleaning service, please let us know within 24 hours, and we will make it right. Our dedicated team will promptly address any concerns or areas that require additional attention, ensuring that you are happy with the outcome. Your satisfaction is our guarantee, and we strive to exceed your expectations with every cleaning service we provide.